Zygo

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ザイゴ事業部

【ZYGO Business Unit - Service Engineer】

Job title: Service Engineer, ZYGO BU, Ametek Japan
Location: Tokyo office
Commuting allowance: Follow Ametek Japan policy

Overview
AMETEK Japan ZYGO Business Unit (Japan local staff for Zygo Corporation, Connecticut USA, www.zygo.com) is seeking a highly talented engineer to provide field service support to new and existing customers in the optics and high precision machining markets. This position is responsible for maintaining a high level of customer satisfaction and improved customer relations. The position will also support the sales and applications team to promote sales of new tools into the market.

Responsibilities

  • Answer customer inquiries regarding product operation and service.
  • Service and repair customer equipment on site.
  • Provide support and training to customers in the use of the equipment and repair techniques.
  • On-call support to solve customer problems on tools.
  • Tool installation including customer signoff.
  • Generate metrology recipes for specific customer applications.
  • Demonstrate products to customers.
  • Support evaluate customer samples and generate reports.
  • Communicate customer feedback on new product design to engineering and marketing.
  • Consult with engineering, manufacturing, and marketing teams to determine solutions to unusual system operations and maintenance problems.
  • Assist marketing and sales people in developing new applications for new markets.

Minimum Qualifications

  • Engineering degree, plus 3+ years of field service experience with systems used factories and laboratories.
  • Technical product experience with high performance metrology systems is desired.
  • Excellent verbal and written communication skills along with presentation skills are required both in Japanese and English.
  • Highly motivated and an excellent team player.
  • Must be able to work effectively with a minimum of supervision.
  • Willing to travel 50%+ of the time.

 

To Apply
Contact AMETEK Japan HR (japan.hr@ametek.com or 03-6809-2401).